Refund policy
Returns & Exchanges Policy
We want you to love what you ordered! If something isn't quite right, we are here to help. Please review our guidelines below to ensure a smooth return process.
1. Return Window & Requirements
You have 30 days from the date of purchase to initiate a return. To be eligible for a refund, items must meet the following criteria:
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Condition: Unworn, unwashed, and in the same condition as received.
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Tags: All original tags must still be attached.
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Proof of Purchase: A valid receipt or order confirmation is required.
2. Damaged or Defective Items
If your item arrived damaged or has a manufacturing defect, we’ve got you covered. To process a claim for a damaged item:
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You must provide a clear photo displaying the damage or the specific issue.
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Once the damage is verified, we will provide instructions for your replacement or refund.
3. Non-Returnable Items
The following items are considered Final Sale and cannot be returned or exchanged:
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Personalized or Custom-Made Items: Anything specifically created or modified for you.
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Gift Cards: Digital or physical gift cards are non-refundable.
4. How to Start a Return
To begin your return, please contact our support team at theslowmorningshirtcompany@gmail.com with your order number, receipt, and photos.